Privacy Policy - Swirl Paradise Privacy Policy

Privacy & Policy

Inquiries

When you contact us with questions, feedback, or requests, we may collect personal information such as your name, email address, phone number, and the details of your inquiry. This information is used solely to respond to your questions and improve our customer service. We do not share or sell your inquiry details to any third parties. Your communication helps us better understand your needs and continuously enhance our offerings. Rest assured, all information you provide is handled with the utmost confidentiality and care.

Promotional Events

We occasionally run contests, giveaways, or special events to engage with our customers. If you participate, we may collect your name, email address, and other relevant details required for event participation. This information will only be used to manage the event, notify winners, and provide updates related to the promotion. Your participation indicates your consent to the use of your information for these purposes. We are committed to safeguarding your data and will not share it with third parties without your explicit consent.

Surveys

To enhance your experience, we may invite you to participate in optional surveys about our products, services, or website. Survey responses help us understand your preferences and improve our offerings. Information collected through surveys is aggregated and anonymized wherever possible, ensuring your privacy. Your participation is entirely voluntary, and you may choose to skip any questions you’re not comfortable answering. Feedback provided through these surveys helps shape future updates, promotions, and features tailored to your needs. We deeply value your input and are committed to using it responsibly to create a better experience for you.

Franchise Applications

If you express interest in becoming a franchise partner, we will collect information such as your name, contact details, and business credentials through our franchise application form. This data is used strictly to evaluate your application and communicate with you about potential franchise opportunities. We are committed to maintaining the confidentiality of your information and will not share it with third parties without your consent. By submitting your application, you acknowledge and agree to our use of the data as outlined in our privacy policy. Should you have any questions or require further assistance, our team is here to support you throughout the process.

Email Updates

By subscribing to our email list, you agree to receive periodic updates, exclusive promotional offers, and newsletters about our products, services, and special events. We value your privacy and are committed to keeping your information secure and confidential. As a subscriber, you’ll stay informed about new product launches, seasonal promotions, behind-the-scenes stories, and inspiring content. If you ever wish to stop receiving our emails, you can easily opt out by clicking the “unsubscribe” link included in any of our communications or by contacting us directly. Your trust is important to us, and we strive to create a delightful and engaging experience for you.

Terms of Services

Swirl Paradise values your privacy and collects only essential personal information to enhance your experience and process orders securely.
By using our website, you agree to our terms, including responsible usage, respect for intellectual property, and compliance with legal guidelines.
We do not sell or share your personal data with third parties, except for necessary services like payment processing and delivery.
Our website uses secure encryption to protect transactions and safeguard your information against unauthorized access.
As a growing startup, we may update our policies, and continued use of our website signifies your acceptance of any changes.

Return/Refund Policy

At Swirl Paradise, we prioritize your satisfaction and aim to provide a seamless return and refund experience. Products may be returned within [number of days] if unused and in original packaging, with proof of purchase. Refunds are processed within [number of days] upon approval, and defective items are eligible for free exchanges. Return shipping costs apply unless the issue is due to our error. For cancellations within [number of hours], a full refund is issued. Contact us at [contact information] for support.

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